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Personalize your payment acceptance process for greater customer satisfaction
28th November, 2013
While making bulk purchases on eCommerce websites, you would certainly be disappointed if the merchant did not offer you special rates for the transaction. In most cases, merchants do not offer customized pricing because they simply cannot i.e. there is no alternative provided by their payment gateway that gives them this flexibility.

However, merchants registered with CCAvenue, South Asia's largest payment gateway, do not face this predicament. They can offer customized pricing to their customers by sending e-invoices to them with CCAvenue I.P.S (Invoice Payment System). It takes less than a minute to create and send the invoices to customers. The entire process is quick, convenient and user-friendly. The invoice is sent as an attachment along with an email that also provides the customer with a direct link to the CCAvenue Billing and Shipping Page to make the purchase.

In addition to bulk purchases, there are several other instances when you could send invoices to your customers and close the sale transaction. Customers can make partial payment of their travels bills to travel agencies for order confirmation even if they are not physically present at the counter. Similarly, merchants can opt for the CCAvenue I.P.S. facility when the ticket size is large and they wish to collect the payment in installments.

One of the biggest advantages of our Invoicing feature is that it provides the customer with a different payment mode for completing the purchase even after a transaction had been dropped. This leads to a better customer experience and a higher transaction success rate for the online business.

Merchants can keep a track of all their 'Invoicing' transactions conveniently from their CCAvenue M.A.R.S Account. CCAvenue IPS enables them to close sales transactions that may have otherwise been lost, thereby enabling them to increase their sales revenue.

So avail the CCAvenue I.P.S. facility to provide a superior customer experience and enjoy better success rates!!
     
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