CCAvenue 'Transaction Failure'
Payment Collection Facility
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A)
Log on to CCAvenue with your merchant id, and click
into the Send an Invoice/Bill page.
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B)
Click on 'Send Transaction Completion Reminder'. Fill
in Order Id and click 'submit'. This Order Id must be the same unique
number that will you had provided to CCAvenue in the customer's
first attempt to purchase the product. This will serve as a reference
to be quoted across the three parties involved: namely; you, the
seller; your customer; and CCAvenue. On submission, CCAvenue is
pull out your customer and transaction details from the database.
Simply verify these, and click 'submit'. A final version of the
Reminder, as it will appear in your customer's mailbox will be shown
to you for confirmation.
On your confirmation, the mail will be sent to your customer. In this mail, the customer will also be sent a link to the CCAvenue Billing & Shipping page; which he can click on and complete his transaction. Hence your Reminder will serve as a tool to take your negotiation to the final stage to completion. |
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C)
On the checkout page he has various
payment options available to him ( such as Visa and Master Card,
HDFC Net Banking, ICICI Infinity Net Banking and other options.)
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D)
On authorization from the chosen
payment option, CCAvenue validates the transaction and returns the
customer to your site with a "Success" or "Failure"
status of the transaction .
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E)
CCAvenue then updates your accounts
and sends you an e-mail copy of your customer's order and delivery
address. On despatch of the order, you can update your account and
receive payments from CCAvenue.
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