• e-Rupee is legal tender, not a payment medium e-Rupee is an electronic form of sovereign currency while UPI applications such as Google Pay, PhonePe, NEFT, and RTGS are different methods of transferring funds or payment mediums.
  The key difference between Digital Rupee and UPI is that Digital Rupee is a store of value like currency and UPI is just an overlay infrastructure on top of any form of store of value like bank accounts (which have normal currency), prepaid instruments, credit cards, etc. UPI can be an overlay on any store of value. The e-Rupee is a store of value that can be transferred digitally instantly with finality of settlement.
• No intermediation of banks Digital transactions in UPI or NEFT or RTGS must go through a bank while in the case of the e-Rupee, the money is transferred from one digital wallet to another digital wallet, and there is no routing or intermediation of the bank.

You can transact in e₹ through your convenient and safe digital wallet offered by any of the participating banks. This e₹ wallet is like your physical wallet in digital form, within your bank's app. You can use your bank app to make e₹ payments to merchant's or another individual's e₹ wallet.

To facilitate payments to merchants, CCAvenue offers Digital e₹ as a payment option on the payment/checkout page. On selecting the option, customer is displayed a unique QR code, which they must scan from within their digital wallet bank app. Once the transaction is successful, the digital currency is transferred from the customer's digital wallet to the merchant's digital wallet.

Customers and merchants holding bank accounts with the participating banks will be presented with the option to create their e₹ wallet linked to their savings/current bank account. They can follow the banks process to set up this digital rupee wallet.

Loading money in your e₹ wallet is easy and quick. Download the CBDC app and register with the mobile number linked to your savings/current bank account with the participating bank. Once you have registered successfully and a wallet ID is created, you can load the digital wallet by transferring the desired funds from your linked bank account. After successful PIN verification, the linked account will be debited, and the e₹ (Digital Rupee) will be credited to your digital wallet instantly.

Redeeming Digital Rupees from the e₹ wallet is a straightforward process. Enter the amount you wish to redeem, select the linked bank account to be credited and follow the bank's instructions. After successful PIN verification, the linked account will be credited with the equivalent amount, and e₹ wallet will be debited instantly.

Yes, Digital Rupee is safe and secure. There is a robust cyber-security framework to ensure that e₹ is kept secure. It provides access to safe money for payment and settlement as it is a direct liability of the Central Bank. If you lose your physical wallet, retrieving the same is very difficult, however, in case of Digital Rupee wallet, the money is safe even if the device on which the wallet is saved, is lost as the same is protected by PIN and can be retrieved.

One user can have only one digital wallet with one participating bank, which is linked to their savings/current bank account. However, he can have multiple digital wallets with various other participating banks with whom he holds his savings/current bank account.

No. There is no minimum balance required to open/maintain e₹ wallet.

e₹ can be used 24 hours, 7 days a week and 365 days a year. However, there are some limitations on the holding capacity, volume and value of transactions, defined by each participating bank.

Digital Rupee works exactly like the fiat currency and it is exchangeable one-to-one with government-issued money. Currently global transfers through e₹ wallet is not available.

Digital Rupee is interoperable between the participating banks. For instance, a user can transfer e₹ from his bank's e₹ wallet to another user's e₹ wallet in another participating bank.