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Frequently Asked Questions!
Find
answers to the most commonly asked questions
about the Avenue's Reseller Program. If
you don't find the answer to questions
you have about our reseller programs here,
send us a mail at contact@CCAvenue.com
requesting more information about your
question, and we'll be happy to assit
you.
Who is the Avenues Reseller Program
for?
The Reseller Program is designed for
web hosting providers, site developers,
ISVs, technical consultants - anyone
in the business of providing e-commerce
Web solutions.
How much does the Avenues Reseller
Program cost?
There are no setup fees for the Avenues
Reseller Program however a minimum investment
of Rs. 10,000/- will be required of
the Reseller towards the purchase of
2 credits. The reseller may choose to
purchase more than 2 credits if he so
desires depending upon the volume of
business he expects to achieve.
What is my role as an Avenues Reseller?
As a reseller, you are responsible for
marketing and selling CCAvenue products
in your region. CCAvenue will provide
you with every reseller a reseller center
from where they can assign and track
client accounts. CCAvenue marketing
and sales kits will be provided to aid
the reseller in signing up as many customers
as possible.
It is the reseller's responsibility
to convert each sign up into a live
CCAvenue account. You must follow up
with your customer and request them
to send in the agreement and other documentation
required as soon as possible to complete
the sign-up process.
What does this program allow me to
do?
As an Avenues Reseller, you can purchase
2 or more credits valued at Rs. 5000/-
each. The credits can be applied to
CCAvenue's product as follows.
One Economy account
(valued at Rs. 7,500/-) = 1 credit (Net
value Rs. 5,000/-)
You earn Rs 2,500/-!
One Premium account
(valued at Rs. 25,000/-) = 4 credits
(Net value Rs. 20,000/-)
You earn Rs 5,000/-!
One Privilege account
(valued at Rs. 40,000/-) = 6 credits
(Net value Rs. 30,000/-)
You earn Rs 10,000/-!
| Credits
Usage for Avenues Accounts
|
| CCAvenue
Account Type |
Credits
Utilized |
Your
Costs* |
What
You Collect From Your Clients |
|
Economy Account |
1 credit |
Rs. 5,000/- |
Rs. 7,500/- |
| Premium
Account |
4 credits |
Rs. 20,000/- |
Rs. 25,000/- |
| Privilege
Account |
6 credits |
Rs. 30,000/- |
Rs. 40,000/- |
| Note:
Minimum investment of Rs.
10,000/- is required towards
purchase of 2 credits. |
|
*Service Tax and Education Cess 10.30% extra
You enjoy the
benefits of huge earnings as outlined
in the table below. You may choose to
pass on a portion of this discount to
your customers or keep the entire profit
for yourself.
The CCAvenue
account can be assigned by the reseller
to his clients so they may use CCAvenue
payment processes to accept online payments
from their website.
What services are available to sell
and how much do they cost?
The Avenues Reseller Program enables its resellers to achieve huge profits by selling CCAvenue's high quality payment processing services with easy integration and customization features at a reasonable price.
The retail price for a CCAvenue Economy Account is Rs. 7500/-, Premium Account is Rs. 25,000/- and the Privilege account is priced at Rs. 40,000/-.
| Credits
Usage for Avenues Accounts
|
| CCAvenue
Account Type |
Credits
Utilized |
Your
Costs |
What
You Collect From Your Clients |
|
Economy Account |
1 credit |
Rs. 5,000/- |
Rs. 7,500/- |
| Premium
Account |
4 credits |
Rs. 20,000/- |
Rs. 25,000/- |
| Privilege
Account |
6 credits |
Rs. 30,000/- |
Rs. 40,000/- |
| Note:
Minimum investment of Rs.
10,000/- is required towards
purchase of 2 credits. |
|
*Service Tax and Education Cess 10.30% extra
Please also note that one live
(unutilized) credit is required in
stock at all times to keep the CCAvenue
reseller account in activated mode.
HOW IT WORKS:-
a) To activate your reseller account you need to pay towards 2 credits a total of Rs.10,000/-
b) When you get the first customer who would like to purchase an Economy account, you can apply 1 credit. If the first customer wishes to purchase a Premium or a Privilege account, you will need to buy 3 or 5 additional credits respectively.
c) For the Second customer & subsequent customer's you would have to make a purchase of 1 credit for an economy account, 4 Credits for a Premium account and 6 Credits for a Privilege Account.
d) You cannot use the 'Deposit Credit'
in stock if you wish to continue your
affiliation to the CCAvenue reseller
program.
What is the incentive for me to join
the Program?
Avenues Reseller Program offers a discount
on CCAvenue Accounts to its resellers.
As an Avenues Reseller Program member,
you can purchase credits which may be
applied to CCAvenue Accounts at a discount
to resell at face value or pass the
savings on to your customers.
Avenues provides
its Reseller tremendous earning potential
by offering huge discounts on CCAvenue
accounts to them: Please check the
following link for details on what
you can EARN.
What other benefits does the Avenues
Reseller Program offer?
You get complete account management
functionality to track credits purchased,
assigned and remaining credit balances.
In addition to this the reseller gains:
-
The
ability to enhance product value with
India's best payment processing solution.
-
The ability to offer complete, end-to-end,
e-commerce solutions to your customers,
including acceptance of online payments,
without having to accept the risk
on behalf of the merchant.
-
The ability to bundle CCAvenue payment
processing solution with your services
as you offer more complete solutions.
-
The ability to earn additional revenue
from each customer through the CCAvenue
Reseller program.
How can I get more information about the
Program?
For more information, you may mail us
contact@CCAvenue.com, or call + 91-22 - 67425555 / 26000816 / 32913622 / 66920419
How do I utilize my credits to assign a URL?
To assign URLs, you must login to your
Avenues Reseller's account using the username
and password provided to you in the email
sent to you by the Avenues Administrator.
Simply click on the 'Assign URLs' link
to register a URL. You will be prompted
to enter the required registration details
select the type of account (whether economy
or premium) and submit. Depending upon the type of account selected either an Economy account, a Premium account or a Privilege account is assigned and accordingly either 1 credit (in case of Economy) or 4 credits (in case of Premium) or 6 credits (in case of Privilege) will be utilized.
The CCAvenue administrative personnel
will review the details of the registration
within 24 - 48 hours and on approving
the registration, a confirmatory email
will be sent to you and your customer.
In case the registration is disapproved
for any reason the account will be aborted
and the corresponding number of credits
will be reverted back to you.
It is the reseller's responsibility to
convert each sign up into a live CCAvenue
account. You must follow up with your
customer and request them to send in the
agreement and other documentation required
as soon as possible to complete the sign-up
process.
How
do I view assigned URLs?
To view the list of assigned URLs click
on the 'View AssignedURLs ' link. Here
you will be displayed the list of all
registrations done by you and the status
of their account - whether approved or
not. This page will also display an 'Abort'
link to enable the reseller to abort URL
assignments.
.
How
do I abort an assigned URLs?
To view the list of assigned URLS click
on the 'View Assigned URLs ' link. Here
you will be displayed the list of all
registrations made by you and the status
of their account. An 'Abort' link is provided
alongside each assigned URL with a approval
status of 'In Progress'. By clicking on
this link, the reseller can abort any of
these URL assignments. Upon abortion the
corresponding number of credits will be
reverted back to you.
Please note that once aborted the URL
cannot be re-activated. You must re-register
the URL if you desire to re-initialize
the account. The abort option is not available
for URLs which have already been activated
by the CCAvenue personnel.
.
What
is the 'Confirm' link for?
The 'View Assigned URLs' page displays
the list of all registration made by you
and the status of the account. When an
URL has been activated by the CCAvenue
personnel the Activated status will be
displayed along with a 'Confirm' link.
You need to click on this link to
give final activation clearance from your
end.
.
Why
is it that I cannot utilize my 'Deposit
Credit'?
If you wish to continue your association
with the CCAvenue Reseller Program then
you must at all times maintain at least
a one credit balance (sometimes referred
to as a 'Deposit Credit').
If you choose to end your association
with the CCAvenue Reseller Program then
we will refund you the amount of Rs 2500/-
towards your 'Deposit Credit' after 90
days of your intimation of termination
of your CCAvenue Reseller Account. You
can terminate your Reseller account by
sending an email to accounts@CCAvenue.com
with the subject line 'TERMINATE MY RESELLER
ACCOUNT'.
.
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| Terms
& Conditions Applicable to the
Avenues Reseller Program:
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The
aim of the reseller program
from Avenues is to help
the web hosting, domain
registration and e-commerce
solutions segment to add
value to the service offering
as well as complete their
products / solution suites
by offering online payment
solutions.
Avenues intends to implement
this reseller program in
a just and transparent way
so that the end user of
the solution faces least
number of issues, operationally
or commercially.
The Avenues reseller program
is investment based, offering
resellers up-front discount
rewards upon their ability
to bundle the payment gateway
solution products with their
existing sales program.
The program is 100% web
based and all actions from
the Avenues end as well
as the reseller end will
be in a self-service environment.
A comprehensive back-office
login will allow the reseller
to efficiently manage his
account as well as keep
him posted about his sales
with Avenues. This will
allow the reseller to go
about his normal business
and allow Avenues to service
his customer, keeping him
informed on the status by
email.
The Avenues Reseller
Program
Minimum Investment Requirements:
There
are NO SET UP FEES
for the Avenues Reseller
Program however a minimum
investment of Rs. 10,000/-
will be required of the
Reseller towards the purchase
of 2 credits. The
reseller may choose to purchase
more than 2 credits if he
so desires depending upon
the volume of business he
expects to achieve.
Rules Of Credit Usage:
a) A credit valued
at Rs 5,000/- may be used
for CCAvenue Account.
The
credits can be applied to
CCAvenue product as follows.
| Credits
Usage for Avenues
Accounts |
| CCAvenue
Account Type |
Credits
Utilized |
Your
Costs |
What
You Collect From
Your Clients |
|
Economy Account
|
1credit |
Rs. 5,000/- |
Rs. 7,500/- |
| Premium
Account |
4 credits |
Rs. 20,000/- |
Rs. 25,000/- |
| Privilege
Account |
6 credits |
Rs. 30,000/- |
Rs. 40,000/- |
|
*Service Tax and Education Cess 10.30% extra
Avenues shall be introducing
other payment solutions
aimed at various other segments
of industry. The credits
purchased by the resellers
may be used for enrollment
of any of these products
as per the schemes announced
at that time.
b) Avenues shall
accept payments only directly
from the reseller and not
from the resellers customers
for purchase of any product
sold through the reseller
program. No credits will
be given for discount /
commission due to the reseller
if any proposed customer
of a reseller directly buys
or enrolls for CCAvenue
product. Avenues shall not
entertain any requests for
such credit of commission.
c) The reseller
shall not be entitled for
any commission / share in
the credit card or net-banking
transaction discount rate
payable by his customer
to Avenues.
d) The reseller
shall not be entitled for
any commission / share in
the annual software up gradation
fees payable by his customer
to Avenues.
e) The reseller
shall not be entitled for
any commission / share in
the event that his end customer
eventually upgrades his
CCAvenue or other account
from an Economy type to
a Premium one, or switches
to another product of Avenues,
which is not included at
the time in the Avenues
reseller Program.
f) The reseller
shall not represent a price
which is higher than the
listed product price / recommended
selling price of any Avenues
product on his/her website,
sales material and other
published handouts in paper
or electronic format. However,
if the reseller has bundled
the Avenues product with
other product or service
offerings of his/her own
the same shall not apply.
g) Avenues shall
not entertain any disputes
between resellers on client
ownership. The decision
of the end customer is final.
Avenues shall also not make
any representation to the
end customer, which would
be termed as a recommendation
to use particular reseller's
services.
h) Credit usage
towards enrollment of a
new customer for any Avenues
product will be considered
as confirmed sales.
i) Any reseller
who opts for using CCAvenue
services for their own website
shall ensure that they use
one account for one URL
registered with Avenues.
Any sharing /sublease of
a single CCAvenue account
or any Avenues product beyond
its licensed usage shall
lead to closure and forfeiture
of the reseller's account.
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Thank you for becoming a CCAvenue
reseller!
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